Electronic Private Automated Branch Exchange or EPABX is a business Telecom system that is designed for use in a company. In simple terms, it is the telephone switchboard that you usually see at the reception. This telephone system can be manually operated or can be set for automatic operation. In other words, the call can be routed to the reception from where the call is made to the destination. Or, the EPBAX can automatically route calls between callers, both internal and external.
Every office or commercial establishment will definitely have a strict budget for purchase of all necessities. First you should plan the budget before you even decided to go EPABX shopping. If you don’t have a budget to invest in a new one, you can also go for EPABX rentals. They are an affordable option, and in case of any problem the dealer will be able to replace the faulty system with a new one.
When you’re choosing EPABX switching system for your office, go for a trusted brand to ensure you get the complete value for your money. Some of the top brands of EPABX are Accord, Panasonic, Syntel and Siemens. You can use any network provider with the EPABX phone system.
When it was first introduced, the business phone system was manually operated. It was known as PMBX (Private Manual Branch Exchange). With the development of technology, this manual switching device was automated, and called as PABX (Private Automatic Branch Exchange). Now, the system is generally called as PBX. This phone exchange allows users to directly connect to an external line by adding an extra digit in front of the phone number. By doing so, it does away with manual intervention in placing and transferring calls. In the more advanced systems, the PBX is designed to identify internal and external numbers based on the digits and automatically route the lines. So, the user can simply dial the number without prefixing any common digit.
The VOIP PBX is an advanced format of the Private Branch Exchange (PBX). This style of phone system is suitable for small businesses and homes. It is easy and economical to set up this type of system as it doesn’t require extra wiring or hardware. The downside is that in case the internet network is down, the phone system will also not work.
In the IP PBX system, companies will be able to install and configure the phone system without changing their telephone number. Established businesses will prefer this type, as their phone number will be popular, and changing the number can cause a host of other related problems. Traditional phone system and data network can be connected in this system.
EPABX system offers a range of features and functions that make internal and external business communication easy and effortless. Some of the features of EPABX systems are:
Features such as auto attendant, automated directory, and auto dial back, direct inward dialing and automatic call distributor reduce manual intervention and automatically route the calls to the right destination. The other features offered by EPABX systems related to calls are:
Features such as Do Not Disturb (DND), night service, and voice mail and call forwarding in case of absence or busy allow employees to work without interruptions. These convenient features make prevent unnecessary disruption by calls while working.
Various features of the EPABX system can also be customized according to your company’s requirements. You can set up and organize conference phone calls with this business phone system. Custom greetings and music on hold can be customized to match your business. You can even have shared voice mail box, so the whole department can be updated in case of any important call or missed call.
Segment – business or personal
There was once a time when the switchboard systems were large and complex, and could be used only in companies. But, nowadays you have sleek and compact EPABX systems that can be used anywhere. Business phone systems have the capacity to link nearly 10,000 lines while home systems connect four to five lines. The switch box of a home system is also smaller when compared to the business system. Both the systems, however, use the same technology.
Get the help of EPABX service providers to install the internal phone system in your office. Here are the things that you should do before and after you install the EPABX system in your corporate office:
You can contact the EPBAX dealer for regular service and maintenance. The technicians will check the phone system for connectivity, call clarity, voice mail and other features. If the set-up is done properly and all the numbers assigned correctly, this EPABX system is generally maintenance-free. In case the phone is damaged, then you can have it replaced by the dealer (if covered in the warranty).
When you purchase an EPABX system from a registered epabx pbx dealer, you will be eligible for the company’s warranty. Read the terms and conditions carefully to check what types of damages are covered by the warranty. Each manufacturer has his own set of warranty conditions.Top User Reviews
If you’re still stumped and are not sure about which business phone system to get for your office, check out the user reviews. They will give you firsthand information about the product from the user’s perspective. The ratings and reviews can greatly help finalize your purchase decision.
Parts & Components